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| Quantity: | |
|---|---|
18650
Q1: What is the average inquiry reply time?
A1: We understand the importance of timely communication. We strive to reply to your inquiries within 6 hours. However, please note that there might be a time difference between us.
Q2: What certificates do we have?
A2: We are proud to hold CE, RoHs, ISO9001, and SGS certificates. These certifications ensure the quality and safety of our products.
Q3: What is our warranty policy?
A3: Our batteries come with a 3-year warranty. If any quality issues arise during this period, we will replace the batteries at our cost, including the shipping expenses.
Q4: How do we determine the price?
A4: We offer competitive prices and recommend batteries that are suitable for your specific needs. Our goal is to provide you with the best value for your money.
Q5: What is the estimated delivery time?
A5: For formal battery orders, we typically require 7 to 15 days for delivery. Rest assured, we strive to deliver your order promptly.
Q6: What is the minimum order quantity (MOQ)?
A6: To assist our customers in entering the market, we accept small MOQ at the beginning. This allows you to start with a lower quantity and gradually increase your order size.
Q7: What services do we offer?
A7: Our aim is to provide faster, safer, and easier service to our customers. We offer technical support to address any concerns you may have. Additionally, we accept various payment methods such as TT, Western Union, L/C, OA, and more.
Q8: What marketing support do we provide?
A8: We are committed to helping you with your marketing efforts. We offer different free products and can assist you in creating attractive local advertisements that suit your target audience.
Thank you for considering Shenyang Lanjian Technology Co., Ltd as your battery supplier. We look forward to serving you!
